Get a GP Appointment faster with Anima
Concord Medical Centre will be teaming up with Anima from 22/11/2024 to improve the way you access GP appointments
Get a GP Appointment Faster with Anima
Concord Medical Centre will be teaming up with Anima to improve the way you access GP appointments.
From 22/11/2024, Concord Medical Centre will be moving to Anima for all patient queries and appointment bookings. Until this date, please continue to use Ask My GP.
What is Anima Online Triage?
We are pleased to announce an update to the way patients can request appointments and other healthcare-related items. We will be introducing a new triage system called Anima, completely replacing our old system.
Anima brings improvements to how you request appointments and how our staff assess your condition, helping our team to improve access times and bringing you faster appointment booking times, and speedier responses for administrative requests. This allows us to make the best use of our limited resources, in the most safe and efficient way. All appointments will continue to be offered according to clinical urgency and need. By using Anima, it means that patients will be managed more equitably and efficiently, connecting our patients to the right person for the right service.
How Does Anima Work?
- Register
Create an account on Anima or log in using your NHS app login details.
Within your account dashboard you’ll be able to see the status of any request you’ve made, book appointments, and contact the practice. - Submit
Whenever you have a health concern, you complete a request on the Anima website.
You can submit requests for a variety of medical and administrative queries. - Review
Your request is then reviewed by a GP the same day, and an appropriate outcome is sent to you.
Tutorials
Please see the guides below that will hopefully help you to navigate using Anima. If you continue to struggle please call our reception team who will be happy to help.